Need a hand with NEARR? We are happy to help.
Email support@nearr.app and we will get back to you. Please include the device you are using and a short description of the issue.
One partner creates an invite in the app and shares the six-digit code (or the invite link, which shows the code). The other partner opens NEARR, chooses "Join", and enters the code. Once accepted, you are connected in one shared couple room.
Our Space is your private collection. You can add photos and voice notes, write notes and time-capsule letters, save important dates and bucket-list dreams, pin meaningful places on a map, answer a daily question together, and look back on your story so far. Everything there is private to the two of you.
Open Settings, then Relationship, then Unpair. You can pair again later with a new code.
NEARR Pro is $9.99/month or $56.99/year, and the annual plan includes a 7-day free trial. Subscriptions are handled by Apple. Open Settings in NEARR and tap Manage Subscription, or go to your App Store account settings directly. To avoid being charged after a free trial, cancel at least 24 hours before it ends. You can also restore a previous purchase from Settings.
Open Settings, then Privacy & Safety, then Delete Account. This permanently removes your profile, your couple room, and your data, and unpairs your partner. It cannot be undone.
Open Settings, then Notifications, and make sure they are enabled. If the system prompt does not appear, check that notifications for NEARR are allowed in your device's iOS Settings.