Need a hand with NEARR? We are happy to help.
Email support@nearr.app and we will get back to you. Please include the device you are using and a short description of the issue.
One partner creates an invite in the app and shares the link or the six-digit code. Tapping the link opens NEARR and pairs you automatically; or the other partner chooses "Join" and enters the code. Once accepted, you are connected in one shared couple room.
Open Settings, then Relationship, then Unpair. You can pair again later with a new code.
NEARR Pro is $7.99/month or $44.99/year, and the annual plan includes a 7-day free trial. Subscriptions are handled by Apple. Open Settings in NEARR and tap Manage Subscription, or go to your App Store account settings directly. To avoid being charged after a free trial, cancel at least 24 hours before it ends. You can also restore a previous purchase from Settings.
Open Settings, then Privacy & Safety, then Delete Account. This permanently removes your profile, your couple room, and your data, and unpairs your partner. It cannot be undone.
Open Settings, then Notifications, and make sure they are enabled. If the system prompt does not appear, check that notifications for NEARR are allowed in your device's iOS Settings.